Thank you for choosing IPTVMAGNET. We’re dedicated to delivering a reliable, high-quality IPTV experience, and we want you to feel good about your decision to work with us. Before you make a purchase, please take a moment to understand how our refund policy works.

When Refunds Are Possible

Since we’re providing a digital service, refunds aren’t something we can offer automatically. However, we do evaluate refund requests when certain conditions are met. If you’ve been with us for 30 days or less and you’re experiencing genuine service issues that our support team can’t resolve, we’ll consider your request. The key is that the problem needs to be on our end, not something outside our control.

We won’t be able to process refunds in situations where the issue stems from your internet provider, a device that isn’t compatible with our service (especially if this wasn’t mentioned before activation), skipped setup steps, or simply deciding the service isn’t for you after using it for an extended period. These situations fall outside what we can reasonably cover.

Getting Help with a Refund Request

If you think you qualify for a refund, reach out to our support team and let us know what’s happening. Send us an email at support@iptvmagnet.com or visit our contact page at https://iptvmagnet.com/contact-us/. Make sure to include your order details and a clear description of the problem you’re facing. The more information you provide upfront, the faster we can review your case and get back to you.

What to Expect During Processing

After we receive and approve your refund request, you can expect the money to return to your account within 3 to 7 business days. We’ll send it back using whatever payment method you originally used when you purchased the subscription. Keep in mind that your bank or payment provider might need additional time to process things on their end, so the exact timing can vary a bit.

Understanding What Happens to Your Subscription

If we approve your refund, your IPTV subscription will end immediately and you’ll lose access to the service. Once a refund goes through, we can’t pause your account, move it to another person, or turn it back on later. It’s a complete closure of that subscription.

Changes to This Policy

We may need to update this refund policy from time to time as our service evolves. Whenever we make changes, we’ll post the updated version right here on this page, and it’ll take effect right away. It’s a good idea to check back occasionally if you have questions.

Questions or Concerns?

If anything about this refund policy is unclear or you need assistance, don’t hesitate to contact us through our Contact Us page or send an email to our support team. We’re here to help and want to make sure you have a positive experience with IPTVMAGNET.

We truly appreciate your trust in choosing our service. Our goal is to provide you with the best IPTV experience possible, and we’re committed to making things right when issues arise.